The 5* InterContinental Hotel (part of the MHL Hotel Collection) is currently recruiting for a passionate Director of Rooms to join their team. The InterContinental Dublin is located in the leafy suburbs of Ballsbridge, within close proximity to the RDS, Aviva Stadium and is on a frequently serviced bus & DART line. At InterContinental, we place a great deal of importance on assembling the best team possible. We hire motivated people, train them to perform their jobs superbly and create a working environment where they can flourish guided by passionately held goals, beliefs and principles. InterContinental can offer what many hospitality professionals dream of an opportunity to build a lifelong career that has both global potential and a real sense of pride in work well done. InterContinental employees make the difference for our guests by creatively demonstrating our culture of service excellence. It is this culture that sets us apart from our competitors; an intangible quality that keeps our valued guests returning again and again and drives us to deliver the best service in the industry. Main Duties & Responsibilities Include: Supervise, guide, train and manage the performance of all departmental heads within Rooms Division, and ensure they meet standards required at all times. Run the Rooms Division Select, lead and develop a successful and inspiring team of high potential employees and mange their performance and progress, including progressive discipline and conducting annual reviews. Ensure that a clear communication structure is set within the Front office and conduct regular on and off the job training sessions as well as team meetings to maintain good communication within and across other departments. Will be responsible for all financial duties of the front office team, including shift balancing, cash variances, float checks and open folios. Complete Guest Relation Manager shifts. Be involved in the training and implementation of the Priority Club and Ambassador Programme and ensure any updates on the programme are communicated to all key departments within the hotel. Conduct personnel related functions such as interviewing, appraising and counseling and succession planning to ensure appropriate staffing and productivity. Responsible to oversee departmental schedules and the input of productive scheduling Maintains control over payroll and departmental expenses. Review key reports in a timely manner and address concerns immediately with the departmental heads within Front office. To meet with the Front Office Manager and communicate departmental performances and agree action plans required. Be a key driver in the hotel up-selling program and incremental revenue programme and ensure training is conducted for all new recruits in a timely manner. Be involved as part of the hotels Quality Management team and be a key player in implementing Process improvements throughout the Front office departments. Set and achieve departmental goals and contribute to achievement of hotel long and short-term goals. Skills: Hotel Management Customer Service senior Benefits: Gym Parking Meal Allowance / Canteen