Leadership Opportunity:
The successful candidate will oversee a team of customer advisors, ensuring they meet monthly targets and adhere to quality and compliance standards.
Key Responsibilities:
* Oversight of new business and renewal retention delivery
* Maintenance of quality and regulatory standards
* Completion of required reporting and processes
* Collaboration with colleagues across the personal lines network
* Ongoing feedback to team members
* Cascade company updates
* New entrant induction
* Knowledge transfer within the team
Requirements:
A self-motivated individual with strong interpersonal skills, relevant insurance qualifications (e.g. CIP / MDI/ ACII), flexibility and determination.