Cogans are looking for a service receptioist and administrator to be part of their team in Carrigaline.
We hold an Ichiban award for customer service along a 5 star rating on Google. The customer feedback on those Google reviews is the best place to discover the calibre of people who make up the team at Cogans. The successful candidate will take pride in being a representative of the Toyota and Cogans brand.
Key duties
* Contacting customers to ensure they book their next service when due
* Face to face and telephone consultations with customers
* Preparation of jobcards
* Workshop loading
* Job invoicing
* Promoting the sale of appropriate services, parts, and accessories by thoroughly understanding the vehicle and associated service requirements.
* Checking on progress of services to vehicles throughout the day and contacting customer to communicate updates
Experience and Skills
* Ability to communicate to customers in a trustworthy, clear and professional manner with customers
* Ability to work on own initiative
* Passionate about delivering 5 Star Customer Service
What's on offer
* Competitive basic salary
* Weekly payroll
* Monthly bonus
* Inhouse training
* Structured Distributor training with recognised qualification
Experience in a Motor Related Role an advantage
Skills: Process Driven, Customer Service
Job Type: Full-time
Pay: €30,000.00-€38,000.00 per year
Work Location: In person