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Job Description
Location: Dunboyne Castle Hotel & Spa, Maynooth Road
Join our fabulous team at Dunboyne Castle Hotel & Spa as a Front Office Receptionist.
The receptionist role is an exciting role that involves providing our guests with top customer service and completing administration tasks to ensure the smooth running of the Front Desk function.
About Us
Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey’s Point, Mount Wolseley & Aghadoe Heights.
As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.
Role & Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
* To complete duties as requested by the Front Office Manager
* Completing Front Office Receptionist duties
* Completing Check-ins & check-outs following hotel procedures
* To ensure security checks are completed on a nightly basis
* To promote a helpful and professional image at all times and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
* To ensure all room service calls are handled quickly and efficiently
* To maintain the upkeep and appearance of the lobby and main hotel entrance
* To perform light cleaning of the hotel entrance by picking up litter and emptying ashtrays & sweeping
Requirements
About The Role
* The ideal candidate will possess a minimum of 1 year experience in a customer service role.
* The ideal candidate must be available to work shifts through the night during the week, weekends and public holidays.
* The ideal candidate must be able to work five days per week.
Perks & Benefits of working at Dunboyne Castle Hotel & Spa
We Offer The Below To All Our Team Members
* A welcoming & supportive team environment
* Opportunities for development within the Hotel & wider Windward Group
* Meal on duty
* Refer a friend scheme
* Staff discounts throughout the Hotel & its sister properties
* Complimentary car-parking
* Employee Assistance Programme
* Digital Wellness Programme
* Competitive Salary & hourly rates
* Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days
About Windward Management
Dunboyne Castle Hotel & Spa is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Front Office Receptionist!
Skills Needed
Hospitality
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Desired Criteria
Required Criteria
* Minimum of 1 year experience in a customer service role
* Must be available to work shifts through the night during the week, weekends and public holidays
* Must be able to work five days per we
Closing DateTuesday 29th April, 2025
Contract Typefulltime
SalaryBased on Experience
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitality
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