Home Solution Business Developer
We are seeking a business developer to help us grow our connected home solutions and HomeLINK in key markets. This role offers a unique opportunity to work at the intersection of sales, customer success, and product innovation.
This position will drive awareness and adoption of our solutions among housing providers, property managers, resellers, and other stakeholders and channels. The ideal candidate will also support post-sales onboarding and act as a conduit between customers and our product team – ensuring a feedback loop that enables continuous product refinement and customer satisfaction.
The successful candidate will have a strong track record of managing and growing customer accounts with complex stakeholder environments. They will be comfortable speaking to both technical and non-technical audiences and have excellent written, verbal, and presentation skills. Strong organisational and CRM skills are essential, along with a keen interest in connected technology, sustainability, and the future of housing.
Key Responsibilities:
* Identify and qualify new business opportunities for the HomeLINK platform and related solutions across housing associations, local authorities, and residential developers.
* Lead outbound outreach efforts (email campaigns, calls, networking).
* Conduct product demonstrations tailored to stakeholder needs (compliance, ESG, resident wellbeing).
* Develop proposals, respond to tenders, and create case studies to inform customer Return on Investment.
Customer Success:
* Onboard new customers, ensuring a smooth implementation and understanding of the HomeLINK dashboard and device functionality.
* Build long-term relationships with clients, supporting their success with usage reviews, health checks, and tailored guidance.
* Proactively identify churn risks and retention opportunities.
* Support customers in deriving actionable insights from environmental and safety data.
Product & Market Insights:
* Gather and document customer feedback on platform usability, feature needs, and device performance.
* Relay insights to the product and engineering teams to shape future iterations.
* Collaborate on user testing, pilot deployments, and customer training materials.
* Stay informed on regulatory changes, environmental housing standards, and IoT market trends to inform strategy.
What You'll Get:
* A competitive base salary with performance-based bonus.
* A fully expensed company car.
* The opportunity to work on cutting-edge IoT technology with a clear social impact.
* A collaborative environment with strong product, engineering, and commercial support.
* Career development across sales, customer success, and product functions.