Motor Injury Claims Specialist
We are seeking a highly skilled and experienced claims professional to join our Motor Injury Team in Galway. The ideal candidate will have a dynamic approach to customer needs, with the ability to provide high-level technical expertise and advice.
Duties and Responsibilities:
* Manage a diverse portfolio of motor injury claims from straightforward to complex cases, ensuring each is handled with care, efficiency, and technical accuracy.
* Make confident, well-informed liability decisions and negotiate settlements that are fair, timely, and cost-effective for both the customer and Aviva.
* Provide clear, empathetic support to customers throughout the claims journey, helping them navigate what can be a difficult time with reassurance and clarity.
* Collaborate with internal teams and external stakeholders, including solicitors, medical professionals, and third-party providers, to drive claims to resolution.
* Demonstrate strong reserving and file estimation practices, while supporting customers with clear, compassionate communication throughout their claims journey.
Benefits:
* A fast-paced and dynamic work environment.
* Ongoing training and development opportunities.
* A competitive salary and benefits package.
Requirements:
* Technical expertise in motor injury claims handling.
* Excellent customer service skills.
* Ability to work in a team environment.
About Us:
We are a leading insurance provider committed to delivering excellent customer service and providing innovative solutions to meet the changing needs of our customers.