Contract:Full Time,Permanent Contract
Location: Cork
The purpose of this role is to manage a staff team in the provision of the Housing Managementand Maintenance service in the South West.
What You Will Do
Financial
* Develop and manage annual budgets by forecasting requirements and analysing variances, data and trends.
* Maintain accurate records of all transactions and submit on timely basis (i.e., rents, damage reports, move-in/move-outs, etc.).
* Prepare annual budgets and income projections in a timely and accurate manner.
* Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
* Ensure that invoices are submitted to the Accounts Department for payment, handle petty cash and all funds.
Administrative
* Prepare and/or implement procedures and systems to ensure orderly, efficient workflow.
* Confirm all properties and corresponding paperwork are completed and inputted into the Housing Management System (Affinity) accurately and on a timely basis.
* Ensure current resident files are properly maintained.
* Ensure all administrative paperwork is accurate, completed and submitted on a timely basis.
* Lead emergency team for all properties. Ensure proper response and handling of all emergencies with staff, residents, buildings, etc. within organisational policy to minimize liabilities (i.e., criminal activities, employee/resident injuries, fires, floods, freezes, etc.).
Team Management
* Achieve strategic goals through ownership and leadership of the team, including ongoing exploration of opportunities to add value to job accomplishments.
* Ensure high levels of efficiency of staff through ongoing training, instruction, supervision and leadership.
* Plan weekly/daily staff schedules and assignments.
* Coordinate maintenance schedule and assignments.
* Monitor performance and administer action plans consistently, and on a timely basis with any issues arising, in line with organisational policy.
* Provide support to staff to encourage joint team work with Service staff and lead as an example in creating a harmonious environment.
* Ensure all administrative processes involving staff are handled on a timely basis (i.e., performance reviews, SoftWorks, payroll, change of status forms, etc.).
Housing Management & Maintenance
* Ensure the organisation’s policies and procedures for housing management and maintenance are implemented.
* Ensure compliance with the terms and conditions of the Tenancy Agreement.
* Proactively manage any breaches of obligation that may arise up to and including any necessary legislative proceedings.
* Proactively manage rent setting and rent collection and assure rent arrears are kept to an agreed minimum.
* Proactively manage rent arrears management procedures.
* Maintain property appearance and ensure repairs are noted and completed on timely basis.
* Ensure that void periods are kept to an agreed minimum.
* Liaise with contractors and property management companies where applicable
* Assure quality and quantity of all Focus Housing properties.
* Manage cyclical and planned maintenance
* Ensure that properties are inspected regularly and communicate any Service related needs
* Ensure that all repair requests are recorded, categorised and completed within the required timespan.
Health & Safety
* In conjunction with the manager coordinate and review Health and Safety compliance across all sites.
* Lead staff by implementing a “safety first” principle.
* Participate in the development and implementation of Health and Safety policies and procedures.
Other
* Work within the framework of the overall objectives of Focus Ireland.
* Positively promote Focus Ireland in activities and conduct.
* Comply in full and adhere to all Focus Ireland policies including confidentiality, protection and access to records and to comply with the organisation’s electronic communications policy.
* Work with the Property & Housing Director to undertake all duties which may reasonably be assigned from time to time.
* To participate in relevant training and development courses as agreed with your Manager.
* To participate in the Team in working together collaboratively.
* To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative.
What You Will Need
* Third level qualification in Housing Management and Maintenance, Property or in another relevant area.
* Practical experience and understanding of social housing and the part Focus Ireland plays in this area.
* Proven leadership capability, drive and ambition with ability to take the initiative.
* Proven strong leadership capability with strong people management skills.
* Minimum two years experience in a management role.
* Positive and proactive approach to dealing with diverse teams and functions.
* Good commercial acumen and proven success for delivering objectives.
* Strong project management, budgeting and management skills.
* Good communications skills including excellent presentation skills.
* Excellent attention to detail.
* Possess a solutions focused attitude.
* Proficiency in MS Office, ie, Excel, Word and Outlook.
* A team player with excellent attention to detail.
* Strong communication skills.
* Be trustworthy and conduct the role with integrity.
Focus Ireland is an equal opportunities employer #J-18808-Ljbffr