Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.
We're now hiring a
Night
Manager
to help shape the Staycity guest journey.
Benefits
* Flexible working patterns
* Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
* Discounted rates for overnight stays for you, and your family and friends
* Refer and earn scheme - earn up to £/€550
* Education Support to help you foster new skills
* Volunteer days: 2 paid volunteer days per year
* EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
We Would Love You To Have
* 2+ years experience in a similar role, ideally within the hotel or hospitality sector is required
* Knowledge of Front Office operations
What You Can Do For Us
* Keep the team up to date about departmental, hotel and company activities through daily communications including financial feedback, customer feedback, and guest feedback reports; taking appropriate actions for improvement.
* You will be responsible for verifying payments upon guest check-in at night, following established procedures for various payment methods.
* Anticipate and address any issues that may arise during the night to safeguard the well-being and satisfaction of our guests throughout their stay.
Join us and be part of the journey.