We are looking for experienced service advisor to join our team Hyundai Dundrum. Our well-trained staff provide the highest level of service to all our customer.you will be scheduling customer vehicle service bookings by phone, email and walk-indetermining workshop availability for service, maintenance and repair workmeeting and greeting all service customers promptly and professionallychecking customers and their vehicles for work, confirming customer details, service needs and accurately recording this in systems, communicating with the workshopmaintaining up to date progress of your customer vehicles undergoing service and/or repairadvising and agreeing with customers on additional work or costsensure customer vehicles are ready at the agreed day /time and explain to the customer all the maintenance and report work completedAll other relevant administration in relation to the end to end process for servicing and maintenance of customer vehicles including systems input, invoicing and daily management of 'work-in-progress'liaising with other teams in the business, management, reception, sales, warranty, partsassisting with gathering customer service feedbackExperience required to fill the roleExcellent front line customer service skills and experienceat least 2 years' experience in a similar role in the motor industrya working knowledge of vehicle management systems / Keyloop /Kerridge / Autoviewgood communication, interpersonal and presentation skillsgood attention to detail for recording all relevant details in documentation and systems.ability to prioritise, multi-task, manage time effectively particularly at peak timesability to work on own initiative when required or as part of a small teamflexibility in your approach to workFull, valid, current driving licence for driving in IrelandReward package:Fulltime permanent contractCompetitive Salary20 days paid annual leaveManufacturer TrainingCompany carTeam and individual bonus plansJob Type: Full-timePay: €34,000.00-€38,000.00 per yearBenefits:Bike to work schemeCompany carExperience:Service advisor: 2 years (required)Work Location: In person