Role Overview
About the Job
We are seeking a dedicated and efficient Delivery Associate to join our team.
* Assist drivers with deliveries and installations, ensuring seamless customer experiences
* Interact with customers, providing exceptional service and resolving any queries or concerns
Main Responsibilities:
* Loading and unloading delivery vans safely
* Delivering appliances from warehouses or stores to customers' homes
* Contacting customers in advance to confirm estimated time of arrival
* Assisting with appliance installation and furniture assembly
* Removing old products and packaging
* Responding to phone calls and queries regarding deliveries
This role requires an ambassador for our brand who ensures compliance with company policies and procedures.
About You
We are looking for someone with:
* Excellent communication and problem-solving skills
* Flexibility and willingness to go above and beyond for customers
* Strong telephone skills and customer orientation
* Self-motivation and a strong work ethic
* A positive team player with excellent timekeeping