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Front line customer services coordinator

beBeeCustomerService
Customer service coordinator
Posted: 8 February
Offer description

Job Title: Service Receptionist We are seeking a skilled and professional receptionist to join our busy motor franchise team in Offaly. As a key member of the service team, you will be responsible for providing exceptional customer service, managing bookings and workflow, and working closely with other departments. Job Description: * Scheduling customer vehicle service bookings by phone, email or walk-in. * Determining workshop availability for service, maintenance and repair work. * Maintaining up-to-date progress of customer vehicles undergoing service or repair. * Liaising with other teams in the business to ensure seamless communication and efficient workflow. Required Skills and Qualifications:

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