We require an outgoing & enthusiastic individual to join our team at The Parkavon. Your warm friendly personality welcomes our guests on arrival - your confidence and local knowledge assures and relaxes our guests after their journey. Located on Muckross Road, the hotel offers a business mix of domestic leisure, overseas leisure and overseas tour group business.
Previous experience with Hotsoft PMS/Reservations System is a distinct advantage. Full training will be provided, with an immediate start for the successful candidate.
The hotel offers all year employment, closing only December 23/26th. You will report to the Reservations Manager.
Key Duties and Responsibilities
* Extend a warm welcome to our hotel guests.
* Register the guest on arrival, confirm details and process room payment.
* Explain hotel facilities and in-house procedures
* Answer guest queries in a timely & courteous manner.
* Be informed of local amenities, attractions, tours and points of interest & natural beauty in Killarney & Kerry.
* Make and confirm guest reservations online, by phone and in person & update all guest information or changes on Hotsoft.
* Take responsibility for the issue & security of guest room key cards.
* Report maintenance issues.
Requirements:
* Excellent customer service
* Work on your own initiative.
* Great interpersonal skills.
* Good IT skills
* Be able to cope well under pressure.
* Be fully flexible to work various shifts including; early/ late/ weekends/ bank holidays
No Work Permits/Visas - Fluent Spoken & Written English required
Job Type: Part-time
Pay: From €13.55 per hour
Expected hours: 8 – 39 per week
Benefits:
* Food allowance
* On-site gym
* On-site parking
Work Location: In person
Reference ID: PAFO1
Expected start date: 31/08/2025