Overview
Learning Management System (LMS) Specialist - Fixed Term
Position: Learning Management System (SLMS) Specialist – 23 month FTC. The Learning Management System (SLMS) Specialist will perform functional administration activities on learning systems and reporting tools for training functions, including quality, compliance, and human resources. This role works with Training Admins/Coordinators/Specialists across Stryker globally to drive the training process, implement training solutions, and triage requests/needs. As a member of the SLMS Shared Services Team, you will facilitate planning and implementation of training, assess needs, generate/distribute metrics, maintain procedures, monitor effectiveness, enable process improvement, and support NC/CAPA activities for training compliance. Periodic live training may be conducted for key stakeholders.
What you will do
* Business Partnership
o Partner with Training Admins and related personnel to assess training needs for functional areas and translate needs into training requirements/solutions.
o Provide LMS and system training to key stakeholders.
o Collaborate with functional groups (e.g., Manufacturing, Quality, Regulatory, Compliance, HR) to incorporate functional-based training into role-based curricula.
o Instruct local administrators and trainers on LMS use and troubleshooting.
o Lead trainer and main point of contact for onboarding new SLMS Shared Services team members.
o Support or own actions for NC/CAPAs related to the LMS.
o Communicate system issues affecting training to drive awareness and timely resolution.
o Participate in Communities of Practice or tactic teams to share training expertise and drive continual improvement.
o Investigate or recommend systemic improvements to the training system.
o Represent LMS processes during regulatory audits/inspections and support requests for training records/evidence.
o Perform additional duties and projects as assigned.
* Reporting & Leadership
o Create and manage corporate job aids and work instructions related to the LMS.
o Provide back-up support to Senior Training Specialist.
o Contribute to the SLMS Training Administrators website by curating content and maintaining site contents and calendars.
* Training Requests
o Document training records in the LMS.
o Provide troubleshooting support for LMS assignments and complex issues.
o Process inquiries related to the LMS as triaged by the LMS Coordinator.
What you will need
* Bachelor’s degree in Business, Training & Development, Education, Quality, or Human Resources related discipline.
* At least 2 years of experience in a global business in a senior role.
* Experience supporting training processes for medical device/technology organizations is preferred.
* Experience with learning applications or integrated HR/doc management systems is preferred.
* Experience creating/distributing metrics reports.
* Knowledge of training needs analysis, instructional/program design, development and evaluation, adult learning concepts and methodologies.
* Ability to influence management, business groups, and SMEs toward recommended actions.
* Strong analytical and problem-solving skills.
* Ability to support various local projects in a fast-paced environment.
* Proven customer service, organizational, and team collaboration skills.
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This role is open for a minimum of 3 days posting.
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