MAIN RESPONSIBILITIES
Answer incoming telephone calls, determine the purpose of the callers, forward call to appropriate personnel and departments.
Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries.
Provide a PA service to the Director of Nursing.
Greeting, welcoming, directing and announcing visitors
Answering, screening and forwarding incoming phone calls
Handling calls, preparing medical documents, scheduling appointments, organizing transportation for patients
Managing medical records and filing system
Receiving and sorting daily mail
Designing pamphlets and documents regarding nursing home information
Assisting with other administrative tasks as needed
Training & Development:
Attend mandatory training days/courses, on or off site, as and when required and take responsibility for the record keeping of all training within the Nursing Home in a method agreed with the training Manager and the Nurse Home Manager
Maintain standards of professional knowledge and competence.
Health & Safety:
Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Resident, colleague, self or another.
Understand and ensure the implementation of the Nursing Home's Health and Safety policy, and Emergency and Fire procedures.
Report to the Home Manager, or the Maintenance Operative, any faulty appliances, damaged furniture, equipment or any potential hazard.
Promote safe working practice in the Nursing Home.
General:
Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
Notify the Nursing Home Manager and Office Manager, as soon as possible of your inability to work, and also on your return to work from all periods of absence.
Maintain all filing in a tidy, easily accessible and organized manner.
Carry out any other tasks that may be reasonably assigned to you.
SKILLS, KNOWLEDGE & QUALIFICATIONS Required:
Good Communication skills, telephone etiquette.
Be familiar with EPICARE system desirable or similar
Ideally from a nursing home background or healthcare environment
Can do attitude
Good numerical and general administrative skills
Good communication and organizational skills
Must provide Garda Vetting clearance in line with H.I.Q.A. requirements
Friendly, positive, confident, well-presented and customer-focused
Knowledge / experience of Microsoft Office specifically MS Word, MS Excel and email
Job Types: Short-term, Maternity cover
Benefits:
On-site parking
Schedule:
Monday to Friday
Ability to commute/relocate:
St. Michaels Nursing Home, Caherconlish, Limerick
Education:
Advanced/Higher Certificate (preferred)
Experience:
Microsoft Office: 1 year (preferred)
Administration: 1 year (preferred)
Job Type: Full-time
Pay: From €1.00 per year
Benefits:
On-site parking
Ability to commute/relocate:
Caherconlish, CO.
Limerick: reliably commute or plan to relocate before starting work (required)
Experience:
Microsoft Office: 1 year (preferred)
Administration: 1 year (preferred)
Work Location: In person