Role DescriptionThis is a part-time hybrid role for a Customer Service Officer, based in Dublin with some flexibility to work from home. Daily responsibilities include engaging with clients to provide exceptional customer service, addressing inquiries or concerns, and ensuring the highest level of customer satisfaction. The role also involves maintaining communication with clients, assisting with administrative tasks, and supporting the practice's operations to enhance the patient experience.QualificationsStrong interpersonal skills and the ability to build positive relationships with clients and colleaguesExperience in customer support and delivering exceptional customer serviceUnderstanding of customer satisfaction and customer experience principlesExcellent verbal and written communication skillsStrong organizational and time-management abilitiesPrevious experience in medical or healthcare settings is a plusProficiency in using relevant software tools and systems