Role Profile
We have an exciting opportunity for an Exports Co-Ordinator based in our collaborative hub in Abbey Quarter, Co. Kilkenny. This role will report to the Exports Manager and supports a Lead, Manager, and departmental peers by performing logistics administration activities. The Exports Co-Ordinator will execute logistics processes, including external requests, internal generation, and requests from government agencies.
Responsibilities
* Manage and develop relationships with customers, suppliers, agents, and Tirlán staff.
* Manage S&OP/Forecasting Process internally and communicate with external vendors.
* Manage the loading of rate cards in SAP and process payments.
* Support the picking team lead and ultimately the Exports Manager.
* Control, manage, and maintain all exports and import shipments where appropriate.
* Process all Tirlán customer orders via the VL10G report within SAP, delivering to agreed Incoterms and customer instructions.
* Liaise with external parties to ensure loads are prepared and special instructions are clearly communicated, including transport and warehousing, ensuring dispatch on time and delivery dates are met.
* Be knowledgeable of all product groups within the scope of the picking team.
* Perform other admin duties as required, demonstrating flexibility.
* Support the preparation of documents based on country-specific import requirements.
* Liaise with planning, quality, customer service, and other departments to ensure product availability, grading, and credit.
* Maintain knowledge of SAP and all S&D specific requirements.
* Escalate issues to the team lead promptly.
* Contribute to the 3M process, learning and implementing new excellence tools and processes to enhance service quality.
Requirements
* Bachelor’s degree in Business, Supply Chain, or at least one year of experience in an export/logistics role or related environment.
* Effective communication skills with internal and external stakeholders.
* Results-driven with performance capability in a fast-paced environment.
* Proficient in Microsoft Office Suite and knowledgeable of SAP or equivalent ERP systems.
* Strong communication skills with multi-functional stakeholders, including customers.
* Dedicated to meeting internal and external customer expectations.
* Organized, detail-oriented, and methodical.
* Ability to work independently and as part of a team.
We Offer
* Hybrid working with flexible Fridays.
* Free parking, including EV charging stations.
* On-site gym available for employees.
* Parenting room facilities.
* Work/life balance and a collaborative work culture.
* Opportunities for career progression.
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