Sales Specialist
Job Description:
We are seeking a Sales Specialist to join our dynamic team. As a Sales Specialist, you will play a key role in supporting our customers with expert advice, technical insight, and tailored solutions.
Key Responsibilities:
* Drive sales excellence through outstanding customer service and technical product knowledge.
* Support complex enquiries as a key contact for internal and external customers.
* Interpret parts accurately to ensure correct sourcing, quoting, and delivery.
* Collaborate cross-functionally to ensure seamless service delivery.
* Enhance the customer journey by providing regular updates and ensuring customers understand the value of our products.
* Analyse technical data to upsell and cross-sell complementary parts and services.
* Mentor and develop junior team members, sharing technical expertise to build team capability.
Knowledge, Skills & Experience:
* Proven track record in a technical sales or customer service role.
* Strong diagnostic and problem-solving abilities.
* Excellent communication and negotiation skills.
* Customer-centric mindset with a resilient and goal-oriented approach.
* Ability to optimise sales opportunities and navigate CRM systems.
* Team player with a proactive and responsive attitude.
Benefits:
* A comprehensive benefits package.
* A supportive and collaborative work environment.
* Opportunities for professional growth and development.
Why Join Us:
We believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and are ready to take on a new challenge, we want to hear from you. We prioritise creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.