Manager
The Manager will establish, lead, and ensure the effective and efficient management of the service,in line with the mission, vision, and values of Good Shepherd
Baile an Aoire, part of Good Shepherd Cork (GSC) provides long-term supported housing to women who are vulnerable, offering a safe, supportive, and therapeutic environment where residents can rebuild stability, independence, and wellbeing.
We work from a trauma-informed, person-centred approach, grounded in respect, dignity, and choice. We are now recruiting for an experienced Manager who will be responsible for the delivery and development of this service, aimed at providing a welcoming, compassionate, and professional service to all residents.
This Full-Time, Permanent position will involve working 39 hours per week. Some flexibility will be required around working hours and some out of hours on-call will be required. Applications could be considered from candidates available on a part-time (30+ hours) basis.
The Manager will establish, lead, and ensure the effective and efficient management of the service, in line with the mission, vision, and values of Good Shepherd Cork.
You will provide strategic leadership and management to the staff team, ensuring the ongoing development and enhancement of the service to meet the needs of residents. The role also contributes to the wider strategic development of Good Shepherd Cork through active participation in the organisation's management team.
Specific Responsibilities:
General
1. Provide a quality service that optimises continuity of care for residents
2. Ensure all residents have an appropriate up to date care plan
3. Manage all service resources effectively within allocated budgets
4. Ensure compliance with all statutory and legal requirements
5. Oversee hygiene, maintenance and Health & Safety requirements of the service, ensuring premises and grounds are kept safe, clean and well maintained
6. Ensure all documentation and records are managed professionally and in compliance with Freedom of Information Act and Data Protection legislation
7. Ensure residents' medication is managed safely
8. Liaise with medical, primary care, mental health, and therapeutic services as required
9. Work collaboratively with managers of other Good Shepherd Cork services to ensure a seamless, integrated service
10. Contribute to the development and implementation of organisational and strategic plans.
11. Undertake other duties appropriate to the role as assigned
Human Resources
12. Ensure all staff have access to regular one to one supervision and performance appraisal
13. Oversee an effective performance management and development framework
14. Identify training needs and facilitate relevant staff development opportunities
15. Manage recruitment and induction of staff as required
16. Recruit and support volunteers to enhance service delivery
17. Organise shift rosters to ensure efficient staffing within budgetary constraints
18. Maintain accurate records of staff contracts, annual leave and other absences in line with policies and procedures
Funders & Regulation
19. Manage effective working relationships funders and referral agencies
20. Ensure accurate and complete record keeping for statutory, regulatory and funding purposes
21. Ensure kitchen and catering arrangements comply with Environmental Health Authority regulations
Key Requirements and attributes:
22. A recognised professional qualification in Social Care or an appropriate equivalent
23. A minimum of seven years post qualification experience
24. Senior management or leadership experience ideally within the community & voluntary or public sectors
25. Strategic thinking and ability to contribute to strategic planning and development of the service and the wider Good Shepherd Cork
26. Excellent judgement, interpersonal, decision-making and teamworking skills
27. A professional, caring and empathetic approach to working with women who are marginalised
28. Strong understanding of and commitment to trauma informed care
29. Strong IT and administrative skills
30. Full clean driving licence is essential
31. Commitment to the vision, mission and values of Good Shepherd Cork.
32. Experience working in residential care or homelessness service
33. Experience managing women-only or specialist support services
Desirable Requirements:
Salary & Benefits
34. Competitive salary aligned with organisational pay scales
35. Company pension scheme, available after the qualifying period
36. Generous annual leave entitlement, in line with organisational policy
37. Company sick pay scheme, subject to terms and conditions
38. Employee Assistance Programme (EAP) providing confidential support
39. Training and professional development opportunities
Supportive and inclusive working environment within a values-driven organisation