Current Account Product Manager - can be based in Dublin or Leitrim
My client is seeking a commercially focused and customer-centric Current Account Product Manager to support the ongoing development and growth of the current account proposition. This role will play a key part in shaping product strategy, delivering strong commercial outcomes, and ensuring an exceptional customer experience across the product lifecycle.
The successful candidate will work closely with cross-functional teams including Payments, Digital, CX, Technology, Analytics, Finance, and Marketing to continuously enhance the proposition while balancing customer needs, regulatory requirements, and business objectives.
Key Responsibilities:
Commercial Product Management
Drive profitable balance sheet growth through product, pricing, proposition, and promotional initiatives.
Closely manage portfolio performance against financial plan targets and identify opportunities to improve commercial outcomes.
Analyse product performance data and provide actionable insights and recommendations.
Develop a strong understanding of key performance drivers and implement strategies to address gaps to plan.
Proposition Ownership & Development
Own and evolve the Customer Value Proposition for Current Accounts.
Lead the design, enhancement, and ongoing development of the current account product offering.
Conduct market, competitor, and customer analysis to inform strategic decision-making.
Collaborate closely with Payments and Debit Product Owners to ensure a compelling and aligned customer proposition.
Act as Product and Proposition Lead within cross-functional change and delivery teams to optimise commercial and customer outcomes.
Product Ownership
Maintain ownership of all product collateral, configurations, and documentation.
Serve as the Subject Matter Expert (SME) for end-to-end customer journeys and product deliverables.
Partner with Marketing, Customer Experience, Digital, Technology, Analytics, and Finance teams to deliver balanced and customer-focused solutions.
Manage and oversee any product-related risk issues, ensuring appropriate governance and controls are maintained.
Backlog & Change Management
Own and prioritise the backlog for product, pricing, and proposition enhancements.
Work closely with CX and Digital teams to support and implement customer-focused improvements.
Define detailed business requirements for product changes and enhancements.
Collaborate with Change, Technology, and Testing teams to ensure successful delivery and implementation of initiatives.
Desired Skills & Experience
Strong collaboration and stakeholder management skills, with experience working across multiple teams and locations.
Proven ability to operate effectively within cross-functional environments.
Commercial mindset with strong analytical and problem-solving capabilities.
Experience working within a high-growth or rapidly evolving business environment is advantageous.
Previous experience with regulated financial products and propositions is preferred.
Experience with liability banking products or current account products would be highly beneficial from any of the Irish pillar banks
Ability to balance customer experience, regulatory requirements, and commercial objectives.
Strong organisational skills with the ability to manage multiple priorities and initiatives simultaneously.
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