Scope Fire (Part of the Scope Technology Group) are HiringWe are currently seeking a Service Desk Administration Manager to join our team.Job description:· Managing schedules for install/servicing/commissioning· Managing team of Engineers to ensure schedule is carried out as planned· Manage maintenance (PPM) contracts· Issuing of Annual service contracts / proposals· First point of contact for all correspondence· Phone / email customer contacts for all scheduled visits· Management of Field Service Management System· Review of all Service dockets & materials· Closing and invoicing of dockets & materials· Creation & maintenance of project folders ie. Asset lists etc· Creation of end user / small works quotations· Building customer relationships· Working with both Ops & Sales teams to achieve the same end goal· Monitoring RFT's and liaising with Sales teamIdeal Skills & Experience:· 80WPM· Excellent communication and organisational skills· Proficient in Microsoft office (word, excel etc.)· Proven track record in scheduling, operations & systems management a distinct advantage· Ability to multitask and prioritize where required· An individual who understands the end goal and thus knowing what is important when prioritising the varied and busy workload, will fit the role.· Experience in the construction or engineering industry advantage but not essentialJob Types: Full-time, PermanentPay: €30,000.00-€40,000.00 per yearWork Location: In person