About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
As a member of the Chief Operating Office Functional Training Team, the Training Consultant will work collaboratively with team members to deliver training solutions to the assigned business unit.
Key Responsibilities:
* Work with management, business process consultants and/or subject matter experts to understand desired business outcomes and translate them into learning objectives.
* Work with stakeholders to determine appropriate learning methodologies and functional training solutions.
* Handle all types of analysis.
* Develop project plans including the identification of subject matter experts where appropriate.
* Design, develop, facilitate and deliver learning programs.
* Evaluate training development programs for effectiveness and make recommendations for improvements.
* Maintain an inventory of training development programs/tools and schedules, their use according to management priorities.
* Deliver a work product that requires minimal revision.
* Serve as a key subject matter expert in program design and may mentor more junior staff.
* Acts as a product and marketing manager for training programs
* Responsible for multiple projects of varying complexities
* Represent the COO Training team in various meetings.
Area Specific Duties:
* Design, develop and maintain a training curriculum for the Market Operations function which can be implemented and delivered regardless of geographic location.
* Coordinate/deliver the new hire curriculum within the relevant geographic location.
* Design and deliver both self-paced and instructor-led training for existing systems and new system roll-outs.
* Ensure that COO Training learning and development interventions are aligned with the Business Unit and/or enterprise-wide need.
* Consult with Market Operations management to provide ongoing support on training needs and business unit initiatives.
* Work collaboratively with other global training teams. Provide backup as necessary.