By Appointment DMC delivers personalised private tours, concierge, executive and aviation transportation services across Ireland, the UK and France.
We are growing our team to meet the demands of our expanding business and are seeking a Tour & Operations Assistant to join our team.
The successful candidate will assist with the coordination and organisation of tours across our destinations, supporting our team of Travel Designers.
They will also assist with the coordination of the day-to-day VIP transportation and operational logistics of our organisation primarily using our booking and reservations platform.
This is an excellent opportunity for someone seeking to join a dynamic organisation as it expands its footprint within Ireland and globally.
The position is office based in Killaloe, County Clare.
Key Responsibilities & Tasks:
Assist the Travel Design team with enquiries and sending quotations in a timely fashion
Processing reservations through the company's booking systems
Support the Travel Design and Operations team in an operational capacity
Relationship building with suppliers including 5* hotels, activity providers and attractions
General office administration duties & finance related duties as required
Liaise with our operations team and assist with bookings
Assist management with the day to day running of the company's operations
Be a point of contact for email and phone enquiries
Oversee bookings from start to finish providing an exceptional level of service
Assist with the management of the company's central reservation booking system
Skills required:
Experience working in the Travel & Hospitality sector is a distinct advantage
The ability to work well within a team
Good organisational skills and attention to detail
A strong customer focus is required
Strong communication & interpersonal skills
Intermediate level working knowledge of MS Office applications
An ability to manage many tasks at the same time whilst meeting strict deadlines
Fluent in verbal and written English
The Role:
Full time position
Based in Killaloe
Company pension plan