The Talbot Hotel Midleton is looking to fill the position of Food & Beverage Supervisor. This is a full time salaried position, with the role rostered for 39 hours per week, working 5 days out of 7, ideal candidates will be flexible with working evenings and weekends in a busy 4 star hotel.
Reporting to the Food and Beverage Manager and the General Manager, you will assist in the smooth and efficient running of the hotel restaurant, bar &/or banqueting departments, to ensure profitable operation whilst complying with Company Standards and ensuring complete guest satisfaction at all times.
Main Duties to include :
* To ensure the smooth management of the food & beverage service in conjunction with the Deputy General Manager and the supervisory team
* Dealing with situations and customer queries as they arise
* Check and ensure adequate beverage and wine stock levels on a regular basis
* Ensure all orders are taken accurately and serviced efficiently.
* To ensure all staff have sufficient knowledge of menus, beverages and service standards and to identify any training needs in relation to these areas, conducting training with staff when required
* To ensure a high standard of hygiene and cleanliness in all areas of the Bar, Restaurant & Banqueting and other related areas
* To ensure the correct set up in the Restaurant, Bar &/or Restaurant prior to service and to ensure the right atmosphere is created
* To assist in the rostering of staff accurately and effectively according to business requirements and to monitor these business levels daily
* Supervise, control and monitor all staff on duty ensuring all duties are being fully carried out in accordance with Company Procedures
* To ensure a high standard of service and attention to detail within the hotel/your department
* Check the main safe at the beginning and end of each shift
* Ensure all floats are accurate before giving to each department
* To maximise staff productivity and encourage staff motivation by helping to create a positive working environment.
* To deal with customer complaints in an efficient and professional manner and to notify Management of these.
Some of the benefits of joining the team:
* One of the Best Places to Work in Hospitality 2024 as awarded by the Great Place Work
* Join a company and culture that put their team first
* Training and Development Opportunities - we invest in our people
* Being part of a progressive & growing company.
* Contributory company pension scheme. (12 months service requirement);
* Company Life Insurance Scheme
* Free parking
* Staff meals
* Employee Assistance Programme
* Talbot Collection Friends and Family Rates on accommodation
* Bike to Work
* Christmas Savings Scheme
***Talbot Hotel Midleton, part of the Talbot Collection is an equal opportunities employer***