Position: IT Administrator
Location: Kilkenny
Contract: Fixed Term Contract – 1 year
Salary: DOE
Are you ready to be a vital part of a dynamic and innovative utilities service company? As a leading company in the Energy and Telecoms Industries, Gaeltec Utilities is driven by a collective vision: creating a cleaner, brighter living for our future. Our journey is one of continuous growth and success, we are seeking a candidate who possess a high level of commitment and passion for their role within the company.
In return we offer a competitive salary, progression opportunities, additional annual leave, Employee Assistance Programme, personal development and Cycle to Work Scheme.
Overview of role:
The IT Administrator will assist the IT Manager on the day-to-day support, troubleshooting, testing and implementation of new hardware and software. The role will assist in providing technical support and assist in the maintenance of the Company's IT infrastructure.
Key Responsibilities:
* Provide technical support to end users. Helpdesk Level 1 and 2.
* Enrol mobile devices in Microsoft Intune.
* Manage the stock and assignment of mobile devices and sim cards.
* Assist with the installation, configuration and maintenance of hardware, software and operating systems.
* Create, manage and update user accounts, permissions and access rights.
* Support onboarding and exit process of employees (device set ups and access).
* Troubleshoot common hardware, software and connectivity issues.
* Assist with routine server and network tasks.
* Maintain accurate documentation of procedures and configurations.
* Adhere to IT policies, security standards, GDPR and best practices.
Essential Skills & Knowledge Requirements:
* Working towards or achievement of a formal qualification in Information Technology, Computer Science or related field would be advantageous but not essential.
* Previous experience in an IT support, technical or helpdesk role.
* Good communication skills and customer-focused approach.
* Ability to follow structured troubleshooting procedures to resolve issues.
* Fluent in spoken and written English.
If you would like the chance to work in this exciting role for an innovative company, please apply directly with CV to:
For more information on the Gaeltec team, please visit our website
Gaeltec Utilities are an equal opportunities employer and are committed to creating a diverse working environment.
Job Type: Full-time
Benefits:
* Additional leave
* Bike to work scheme
* Company events
* On-site parking
* Sick pay
Ability to commute/relocate:
* Kilkenny, County Kilkenny: reliably commute or plan to relocate before starting work (required)
Education:
* Advanced/Higher Certificate (required)
Work authorisation:
* Ireland (required)
Work Location: In person