Join the Mater Private Network
The Breast Institute is seeking a
highly motivated and experienced Full-Time Consultant Secretary
to join our fast-paced environment. This crucial role provides comprehensive secretarial and administrative support to a number of Consultants, ensuring the efficient and professional operation of their private practices and maintaining the highest standards of patient care.
If you have a strong focus on detail, exceptional organisational skills, and a commitment to patient safety, we want to hear from you.
Key Duties & Responsibilities
The successful candidate will be responsible for managing all aspects of the Consultants' private practices, including:
* Practice Management: Ensuring the efficient operation of a group of Consultants' private practices, adhering to all Mater Private Network standards.
* Patient Liaison: Dealing with all patient interactions in an efficient, professional, and sensitive manner.
* Scheduling & Coordination:
* Managing and ensuring all clinics across multiple locations are fully booked.
* Scheduling patients and dealing with all referrals within set time frames.
* Proactively refilling all cancellation slots.
* Submitting all theatre bookings in a timely manner.
* Clinic Support: Attending Consultant clinics in Dublin and ensuring all necessary patient documentation is available.
* Communication & Administration:
* Monitoring and actioning all emails, voicemails, and text messages professionally.
* Answering telephones efficiently.
* Taking payments on behalf of the Consultants.
* Sending on referrals for testing and bookings as required.
* Completing a monthly finance report for Consultants and the hospital.
* Safety & Accuracy: Ensuring patient care and safety are always adhered to, and all work is carried out accurately and efficiently.
* IT & Systems: Proficiency in MS Word, Excel, Microsoft Outlook, iMedDoc, and the Hospital Patient Administration System.
* Ad Hoc Tasks: Completing other tasks as assigned from time to time.
Education, Skills & Knowledge Required
* Experience: A minimum of 2 years of experience in a similar role is essential.
* Education: Leaving Certificate standard of education is required, with a Medical Secretary Diploma or equivalent qualification desirable.
* Essential Skills:
* Strong attention to detail and a high degree of accuracy.
* Excellent coordination skills and the ability to work under pressure to meet tight deadlines.
* Excellent interpersonal and communication skills, with a proven awareness and sensitivity towards patient needs.
* The ability to use initiative to enhance the Service.
* Flexibility with working hours to suit Consultant clinics.
MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITES EMPLOYER.