We are seeking an experienced IT Support professional to lead our facilities team in Tralee. In this role, you will be responsible for ensuring smooth operations for our stakeholders.
Key Responsibilities:
* Resolve technical issues promptly and efficiently.
* Manage IT infrastructure and support ticket system.
* Coordinate new hire onboarding and provide IT training.
* Oversee facilities maintenance and vendor relations.
* Drive continuous improvement in IT and facilities operations.
* Maintain documentation and provide excellent customer service.
Requirements:
1. 2-3 years of IT experience with a focus on support.
2. Facilities management experience is preferred.
3. Strong communication and problem-solving skills.
4. Ability to multitask and work independently.
5. Proficiency in Office 365 and Microsoft Azure services.
6. Full driver's license required.