Intensive Case Manager, Housing First, Dublin
Location: Dublin
Contract: Full Time, Permanent Contract
Starting Salary - €37,600 - €40,850
The purpose of this role is to work as part of the intensive, visiting-support Housing First team to deliver person-centred, open-ended packages of support, and assistance to people who have been homeless, so that they can maintain a safe and secure home of their own.
Benefits: 25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours
Supports: Employee Assistance Program, Reflective Practice, Supervision, Well being initiatives, weekly team meetings, Housing First training, Therapeutic Crisis Intervention (TCI) training
What you will do:
* Uphold Housing First principles by working in line with
"A Housing First Manual for Ireland"
to protect and enhance the model's integrity.
* Build strong working alliances with customers as part of a cohesive multidisciplinary team.
* Use a strengths-based, recovery-focused approach in all interactions with customers.
* Maintain effective relationships with housing providers and other services involved in customer care.
* Develop and apply trauma-informed care practice
s
within the team.
* Conduct high-quality assessments and use designated tools as part of effective case management.
* Contribute to integrated care planning, including needs assessments, shared care, and regular reviews.
* Ensure support plans are customer-led, meaningful, detailed, and advocate for customers when needed.
* Support customers in sustaining their homes, managing rent payments, and prioritising their living environment.
* Provide safe, welcoming environments, promote recovery through culturally appropriate activities, and facilitate community and team relationships.
What you will need:
* Relevant third level Social Care qualification at degree level
* Proven experience working with complex needs (min. 2 years)
* Experience of needs assessment, support planning and case management
* Knowledge of DRHE Case Management Interagency Protocols, willingness to learn
* Experience of street outreach and/or housing support provision
* Excellent communication skills, competent computer literacy, use of SharePoint, Teams
* Be able to work on own initiative and committed to partnership work
Focus Ireland is an equal opportunities employer.
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