Main Duties and Responsibilities:
* Assist all customers in the yard and warehouse in a timely and courteous manner.
* To effectively identify customers' needs in order to maximise all sales opportunities.
* To check customer dockets prior to the vehicles being loaded and leaving the yard.
* To pick all outgoing deliveries efficiently and verify them against the customer paperwork prior to delivery.
* Follow all company procedures regarding documentation and completing the yard book.
* Provide continuous cover on a rotating basis for the Warehouse and Yard.
* To assist the Yard & Security Supervisor or designee in ensuring that all stock issues are effectively dealt with.
* To participate in cycle counting and annual stock takes, following all company procedures and maintaining accurate records as you go.
* All goods being offloaded in inbound deliveries are to be checked for quality, quantity and any damage prior to offloading.
* Report all goods damaged from deliveries to the Yard & Security Supervisor.
* To be efficient in quality and stock control standards, with any low-level stock to be reported in a timely manner to the Branch Manager to be reordered.
* To ensure the yard and warehouse is inviting to all customers at all times.
* Be fully trained and certified in the operation of a fork-truck, completing the daily fork truck checks, and reporting any faults to the Yard & Security Supervisor, or the Manager in their absence.
* Follow all company health and safety procedures, such as using the correct PPE, equipment and loading bays as appropriate.
* To attend all additional training and coaching as requested by the company.
* To assist your Manager in upholding the standards set by James McMahon Ltd.
General Duties and Responsibilities:
* To act courteously and communicate effectively with customers, suppliers, personnel of James McMahon Ltd and other personnel encountered within your role
* To foster and develop good customer and public relations at all times and to portray a professional image of the company
* To report for work in a timely manner and to conduct work as scheduled to company and customer satisfaction
* To work within the instructions and procedures of the Company's systems as directed by your Manager or other management as appropriate.
* To respond to requests quickly and produce the required work as quickly as possible
* To conduct all duties in a constructive and productive manner aligned to the interests of the company and management
* To act diligently and professionally in the interests of the Company
* To demonstrate a willingness to promote the positive development of the business to all stakeholders of the business including customers but also extending to staff, contractors, visitors etc.