OverviewJoin to apply for the Associate Director, Operations Insight role at Optum.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Optum emphasizes diversity and inclusion, comprehensive benefits and career development opportunities. The organization is growing its team in Ireland and offers opportunities for greater purpose and impact in your work.We are seeking a highly motivated and detail‑oriented individual for an Associate Director, Operational Insights role. This role will be responsible for embedding analytical insights into our operational processes.Responsibilities and qualifications are listed below.ResponsibilitiesEngage with Operations and related teams to lead the delivery of the reporting and insights needed to manage the business.Ensure data and metrics are managed and governed according to best practices.Lead the development of automated processes that embed insights into operational processes.Identify opportunities to deploy new technologies to assist these processes.Operational Reporting Strategy: develop and implement a best‑practice operating model for an Operational Insights team; liaise with stakeholders to establish data and technology solutions within data management/governance frameworks.Performance Monitoring & Reporting: work with leaders to define reporting and insights requirements; deliver scheduled operational performance reporting; drive additional analytical insights for strategy design and continuous improvement.Embedding Insights: identify KPIs/risk flags for automated monitoring; embed insights into core processes through automated actions; collaborate with IT for system integration.Capability Improvement & Innovation: identify opportunities to use new technologies to speed up insight and action; lead efforts to improve analytical skills of the wider team.RequirementsBachelor’s Degree (or higher) in Business, HR, Operations, or a related field.Experience working in a global or cross‑regional organization; ability to work in a globally distributed environment and drive consistency across regions.Proven experience in designing and leading data insights functions; advanced knowledge of analytics technology landscape.Soft SkillsCommunication and cross‑functional leadership skills.Additional notesYou must be eligible to work in the country of application indefinitely without restrictions. Proof will be required to support your application.Telecommuting policies apply as per UnitedHealth Group guidelines.Equality and diversity: Optum is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, or other protected characteristics.Location: Dublin, Ireland. This role is part of the Optum Ireland team and may involve hybrid working arrangements.
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