Job Description
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The role of a Waking Night Support Worker involves providing a non-directive support and advocacy service to residents, promoting social interaction and participation in community activities. The post holder will work as part of a team to create and maintain a safe and caring environment for all service users.
Duties and Responsibilities:
* To comply with all policies and procedures and adhere to the ethos of GSCK.
* Work as part of a team in creating and maintaining a safe and caring environment for all service users In GSCK.
* Provide a non-directive support and advocacy service to service users.
* Promote service user participation and social interaction of clients/residents with the community.
* Support and follow the behavioural care/support plans as developed by Project Workers.
* Support clients/residents, where requested and as appropriate on general appointments as part of care/support plans.
* Act as an advocate for service users as appropriate.
* Support service users and strive to promote and provide a safe environment.
* Be responsible for the supervision of GSCK while on duty.
* Night time cover in GSCK is waking cover.
* Writing reports and maintaining appropriate and accurate records as required.
* Communicate with incoming staff, students or volunteer staff at shift changeover.
* Attend to reception duties e.g. telephone, fax, typing, case files etc.
* Attend management/operational supervision.
* Operate the duty roster as agreed with the manager.
* Contact immediately the managers in the event of an emergency.
* In the event that the managers are unavailable, please refer to the General Manager.
* Maintain the highest level of confidentiality in relation to services users and staff and all information, written or verbal, concerning the operation of GSCK.
* Carry out appropriate duties as may be assigned by the Service Manager.
* Duties and responsibilities of the post may change in line with the needs of each individual service user, therefore employees must be prepared to be flexible and have a willingness to change and adapt to new plans and situations.
* Ensure that all service users are aware of their responsibilities as per their signed Service User Responsibility forms.
* Be fully aware of GSCK Health & Safety File and emergency procedures and to be vigilant to any Health, Safety & Welfare risks in the workplace and to bring any concerns to the attention of the manager.
* Ensure the building is safe and secure at night.
* Attend work related training programmes, workshops, courses as may be required from time to time.
* Maintain a high standard of work performance, attendance, appearance, and punctuality at all times.
* Ensure good working relationships are maintained with colleagues.
* Be available for day and night shifts.
* Have a working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare for implementing and maintaining these standards as appropriate to the role.
* Must possess a full clean driving licence.
Required Skills and Qualifications
* Excellent Communication skills team player Confidentiality Report Writing
* Min Level 5 - Social care. (required)
* full clean Irish drivers license. (desirable)
Benefits
* On-site parking Schedule: 12 hour shift Night shift Weekend availability
Others
* Licence/Certification: Work authorisation: Ireland (required) Work Location: In person