Senior Retail Manager Opportunity
We are seeking a highly motivated and experienced Senior Retail Manager to join our team in Vincent's Newcastle. As a key member of our retail division, you will be responsible for leading a team of volunteers and staff to achieve sales targets and provide exceptional customer service.
The Role
This is a permanent full-time contract (37.5 hours per week) with a competitive salary range. The ideal candidate will have solid retail experience and a proven track record in achieving targets by setting high standards.
Key Responsibilities
* Lead a team of volunteers and staff to achieve sales targets and provide exceptional customer service
* Oversee the daily operations of the shop, including stock management and cash handling
* Develop and implement sales strategies to increase revenue and improve customer engagement
* Ensure compliance with company policies and procedures
Requirements
* Minimum Leaving Certificate or A Levels education
* At least 3 years in a customer-facing retail environment
* Experience of managing / working with a diverse team of people
* Excellent communication and interpersonal skills, both written and verbal
* Able to work independently and as part of a team
Our organisation is committed to social justice and advocating for a more just and caring society. We believe in creating opportunities for people who experience poverty and exclusion.