Overview
The Opportunity.
At Workhuman, we believe great design is at the heart of making work more human.
As a Principal Product Designer, you'll help shape how millions of employees experience recognition, belonging, and engagement by bringing together business goals, customer insight, and design ideas into coherent, human-centred experiences.
You'll work with senior leaders in Product Design, Product Management, and Engineering to tackle complex problems, set the experience direction, and ensure our products evolve with clarity and purpose.
This position is for a senior designer who thrives in ambiguity and operates with a long-term mindset.
You'll guide discovery and design efforts across multiple initiatives, leverage design principles, concepts, and systems, and raise the bar for quality through craft, critique, and teamwork.
By balancing big ideas with practical solutions, you'll play a key role in aligning teams, shaping strategic decisions, and turning ideas into experiences that deliver meaningful impact for both people and the business.
The Value You'll Deliver
Turn business goals, new opportunities, and technological shifts into a coherent product experience direction that guides long-term growth.
Look for ways AI can help create new services, workflows, and value propositions, shaping future-state scenarios and a north star for what our future products could look like.
Use AI-assisted tools and speculative scenarios to turn strategic ideas into real prototypes that demonstrate how they could look in practice.
Partner closely with senior leaders during the early framing of strategic initiatives, helping surface key decisions and their potential impacts.
Create strategic artefacts, such as experience principles, service models, and mental models, that shape decisions rather than production output.
Work closely with other designers embedded in product verticals and on the design system team to ensure our long-term plans shape today's choices and reduce fragmentation.
Raise the quality of strategic thinking across Product Design by mentoring designers and researchers, facilitating feedback sessions, and driving alignment when needed.
Help improve strategic thinking in Product Design by mentoring others, conducting feedback sessions, and bringing teams together when needed.
Model how Product Design operates effectively at the leadership and company level, demonstrating how human-centred thinking informs strategy.
What You Bring
Proven ability to operate at a principal level, influencing senior leaders and teams without formal authority.
Experience collaborating with executive and senior leadership on ambiguous, long-term opportunities.
Deep understanding of experience strategy and systems thinking.
High craft credibility in Interaction and Service Design, applied selectively to clarify thinking and guide decisions.
Excellent visual, verbal, and narrative communication skills, with the ability to turn abstract ideas into tangible examples.
Experience working in platform, AI-enabled, or multi-product settings, with an understanding of Human-AI Interaction, automation, and adaptive systems.
Comfort using AI tools for ideation, prototyping, and experimentation to explore and communicate future experiences.
Familiarity with Futures Thinking, Strategic Design, and Business Models approaches.
Experience mentoring designers and influencing senior peers.
The Company
At Workhuman, our mission is to bring more humanity to the workplace.
We recognise and embrace individuals' differences and believe that workforce diversity and inclusion are essential to our long-term growth and success.
We're looking for a human who is collaborative, innovative with a growth mindset.
Our cloud-based applications help some of the world's leading global brands connect culture to shared purpose.
The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
We have an award-winning culture across EMEA and North America:
We were named 5th Best Workplace in the Great Place to Work Awards in Ireland *****, large-size category) and recognised as Best Workplace for Women and Best Workplace in Technology in ****, ****, and ****.
In **** we were named 2nd Best Workplace in Europe in the medium-sized category.
We were named 2nd Best Large Places to Work in Boston by Built In for ****, and also ranked as Best Place to Work in Boston, including Best Large Places to Work in the U.S.
There are over 7.5 million Workhuman Cloud users across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to equal employment opportunity for all employees.
Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by applicable laws.
We value diversity and inclusion and seek to recruit, develop, and retain talented people from a diverse candidate pool.
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