As well as the skills you bring directly as a member of staff, you will be encouraged and welcomed to contribute ideas and methods for developing the company, becoming an integral part of our team.
This role may be particularly suitable for college students, as it is a part-time position of 13.5 hours per week, which includes working on Saturdays and Bank Holidays.
From May to August (inclusive), the position becomes full-time (37.5 hours per week) which includes working on Saturdays and Bank Holidays.
This is a data entry and data checking role, it requires good attention to detail and the ability to perform tasks sequentially and repetitively.
All training will be provided but prior knowledge or experience with Online Travel Agent extranets, Avvio Booking Engine and Channel managers such as Siteminder/ChannelRUSH/Roomlynx is an advantage
Having the initiative and ability to work independently and in a team
The primary but not exclusive role is to ensure that all requests for the various online point of sales are updated in an accurate and efficient manner either through the relevant channel manager or manually for each hotel.
o as per yield sheet instruction from account managers
o as per emails from individual hotels
o as per instruction from team supervisor and department head
Ensure all requests for application of rate/availability or restriction changes have been applied correctly across relevant software platforms
Ensure all email queries from hotels or members of management are responded to in a timely and professional manner
All updates carried out must be recorded as per standard application procedures checklist
Liaise with the Team Leader, Systems Manager and Department Head regarding any items needing attention that hinder you in your line of work
Report any issues to a senior team member for resolution
Completing other administrative work, as required by management
What we can offer you:
Weekly pay structure
Company funded educational programmes
Shape your career path with us Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
Advanced online training programs through our E-learning personal development platform
Access to GN Employee Assistance & Wellbeing Program
Recruitment bonus through our GN refer a friend scheme
Employee Social Events
Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
On site parking