Title:SaaS Support Engineer (Web / UI Troubleshooting, JavaScript)A high-impact support role for someone who enjoysuntangling complex web/UI issuesin a modernSaaS platform.You'll be the person customers trust when the "weird stuff" happens - and you'll actually get the time/tools to find the root cause.What's in it for you?Annual Salary up to €48,000 pro-rata11-month PAYE contractpaid weekly via Principle HRHybrid: 2 days onsite in Dublin CityStrong chance of converting to permanentWhat you'll be doingOwning customer incidents end-to-end (tickets + calls)Troubleshooting web/UI issues using browser dev tools, logs and code debuggingWorking with REST/SOAP integrations from a support perspectiveWriting s mall scripts (ideally JavaScript) to automate repeatable checks and speed up triageCreating clear internal notes / knowledge articlesWhat we need / experience:3-4+ years in customer-facing SaaS / software / enterprise supportJavaScript - preferred or other scripting - Python/Shell/PerlWeb application troubleshooting experience - CSS/JS, modern front-end conceptsStrong communication and structured problem-solvingApply NowReply with your CV or message me directly to get the full detail and interview process.