Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Leixlip.
Responsibilities:
Deal with customer enquiries by phone and email.
Develop good business relationships with new and existing customers
Liaise effectively with internal team members to complete tasks and distribute information
Increase customer satisfaction by solving problems and identifying improvement areas
Perform various actions, reporting, and input of information on SAP and various other operating systems as required
Compile and manage the regular communication of various reports to customers
Take part in various stock, or goods in/ goods out, related activities
Skills and Experience
At least 2-3 years’ experience in a similar role
Ability to identify customer needs and provide high level of customer service
Confidence to discuss the benefits and features of products
Good communication, organisational and administration skills
Flexible and Pro‑active attitude
Ability to embrace new ideas / initiatives when they arise
Experience of SAP or similar ERP system
Strong Microsoft office skills such as Outlook, Excel, Powerpoint, Word
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