Workshop Process Administrator
1. Admin / Secretarial / Office Support
2. Administration
3. Kildare
4. Permanent / Full Time
28/10/
5. Salary €40k - €45k
6. Monday to Friday 9am to 5.30pm (1hr lunch)
7. On site fully
Job Purpose:
The Workshop Process Support role is responsible for assisting in the smooth operation of workshop activities by supporting process optimization, ensuring compliance by all to the process, being an ambassador and champion of correct process application always. This role will facilitate communication between teams driving process compliance. This role plays a key part in maintaining workflow efficiency and supporting continuous improvement initiatives.
Key Responsibilities & Duties:
8. Complete 2nd stage job pack quality control, ensuring all completed jobs have full job packs submitted
9. Check technicians are clocked to correct jobs and raise issues when identified to ensure corrections made immediately
10. Create accurate and timely quotations for workshop jobs
11. Manage Invoice queries, seeking out the right information to satisfy an accurate and timely reply
12. Process all claim returns/queries for both bus & truck ensuring the process is rigidly applied and timeframes adhered to
13. Attend daily WIP meetings
14. Support CSR as required providing cover for holidays and absence
15. Be an ambassador always for the process, advising all of the process and correcting all deviations escalating repeat issues.
16. Participate in training and development programs as required by the Company
17. Undertake any other duties or activities as required
Skills and Qualifications
18. Strong technical understanding and awareness
19. Understanding workflows and business operations championing all employees to adhere to the process always
20. Review process and suggest process improvements that prevent blockages, delays and business issues
21. Interpreting data to identify inefficiencies or trends
22. Attention to Detail
23. Excellent administration ability
24. Excellent time management to complete tasks, follow up and close off queries
25. Ability to challenge people to steer them to comply with process
26. Ability to be steadfast on not wavering on the process
27. Problem-Solving skills
28. Strong Communication & Collaboration ability
29. Adaptability, being focused on timeframes and business needs
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Celtic Careers is proud to be an Equal Opportunity Employer.