Credit Controller – Quinns of Baltinglass Ltd
About the Role
This role is a key part of the Credit Control and Administration team within Quinns of Baltinglass. You will be responsible for managing customer accounts, supporting the sales and finance teams, and ensuring the smooth day-to-day running of a busy administrative office.
The position involves a significant amount of administration, phone and email communication, postage preparation, banking tasks, statement reconciliation, and payment processing, alongside core credit-control duties.
It is a busy, varied role that requires accuracy, organisation, and excellent communication skills.
What You Will Be Responsible For
Credit Control & Finance Administration
* Targeting and achieving monthly cash-flow collection goals.
* Managing and monitoring debtor balances
* Daily allocation of customer receipts and resolution of unallocated payments.
* Conducting regular debtor reconciliations and resolving account queries promptly.
* Preparing and issuing monthly customer statements and supporting month-end close.
* Enforce, Review, updating, and monitoring customer credit terms.
* Processing and assessing new customer account applications.
* Ensuring all credit notes are properly approved prior to processing.
* Supporting banking tasks, posting payments, and managing outgoing and incoming post.
* Support of daily processing of invoices, credit notes, and delivery dockets.
Customer & Internal Communication
* Handling of daily phone calls and emails from customers, sales teams, and internal departments.
* Liaising closely with the sales team on collections, account reconciliations, and customer issues.
* Maintaining positive relationships with customers while ensuring adherence to credit policies and payment timelines.
Systems, Reporting & Process Improvement
* Maintaining accurate and up-to-date customer records in the Herbst CRM module.
* Preparing weekly and monthly performance and debtor reports.
* Supporting the department's transition toward a paperless operating environment.
* Identifying issues in credit-control processes and recommending improvements.
* Participating in projects to enhance automation, reporting, and workflows within credit control.
General Office Administration
* Managing general administrative duties including scanning, filing, postage, and document organisation.
* Providing ad-hoc administrative support across the credit control, sales, and finance teams as required.
What You Will Need
* Experience in credit control, accounts administration, or a similar office-based financial role.
* Strong administration skills with the ability to manage multiple tasks in a busy environment.
* Excellent communication skills — both verbal and written.
* Strong attention to detail and high levels of accuracy.
* Ability to work independently using initiative, while also being a strong team player.
* Proficiency in Microsoft Office, especially Excel and Word.
* Analytical ability with strong problem-solving skills.
* Experience with process improvement or system implementation is an advantage.
* Knowledge of the Agri sector is beneficial but not essential.
Job Type: Full-time
Pay: Up to €40,000.00 per year
Benefits:
* On-site parking
Work Location: In person