As a sales specialist, you will play a key role in driving revenue growth and delivering exceptional customer experiences.
Key Responsibilities:
* Engage with customers via phone, email, and webchat to convert enquiries into sales opportunities.
* Support the logistics function and troubleshoot any issues that may arise.
* Collaborate closely with the marketing team to improve sales performance and enhance customer satisfaction.
To succeed in this role, you will need:
* Experience in online sales or customer-facing roles.
* A proven ability to convert enquiries into sales, with a strong focus on meeting targets and delivering results.
* Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
* A goal-oriented and enthusiastic approach, with a passion for continuous improvement and learning.
* Strong IT and phone skills, with the ability to navigate complex systems and technologies.
* Digital retail experience is highly desirable, with knowledge of the furniture sector an added advantage.
This is an exciting opportunity to join our dynamic sales team and contribute to the growth and success of our business.
As a sales specialist, you will have the opportunity to work closely with cross-functional teams, including marketing, logistics, and customer service. You will be responsible for identifying and pursuing new sales opportunities, as well as building and maintaining relationships with existing customers.
Our sales team is committed to delivering exceptional customer experiences, and we are looking for individuals who share our passion for sales, customer service, and teamwork. If you are a motivated and results-driven individual with a passion for sales, we encourage you to apply for this exciting opportunity.