Job Opportunity: Customer Service Manager
Laharts Skoda is seeking an experienced professional for a key role in our Aftersales team. Key responsibilities include managing customer interactions, coordinating with internal departments, and maintaining high levels of customer satisfaction.
* Efficiently manage service customer appointments
* Liaise with Workshop, Warranty, and Parts Departments
* Achieve consistently high standards across the dealership
* Maintain high levels of customer service
* Deliver highest levels of customer satisfaction and retention
Candidate Requirements:
* Passion for delivering exceptional customer service
* Minimum 2 years experience in a similar customer-facing role
* Positive results-oriented approach
* Excellent interpersonal skills
The ideal candidate will possess excellent communication skills and be able to work well under pressure. They will also have a strong focus on customer satisfaction and a passion for delivering exceptional service.
We are looking for someone who is enthusiastic, self-motivated, and able to take initiative in their work. The successful candidate will be part of a dynamic team that values hard work and dedication.