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In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers. Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide.
Within CO+I, the Core Datacenter Services (CDS) team is responsible for improving overall availability and efficiency for Microsoft’s cloud business. We have multiple teams focused on both Microsoft and Lessor datacenter performance and all aspects of datacenter utilization effectiveness that includes power, water and labor.
We are seeking Datacenter Distribution Manager to support the Operational Supply Chain across datacenters in our Europe, Middle East, and Africa (EMEA) region. This role will own developing the strategy to scale and optimize our datacenter transportation, warehousing, and distribution to support critical environment spares and Microsoft’s AI infrastructure delivery.
Responsibilities
* Core Focus: Manage and evaluate the logistics operations of multiple distribution centers across North and South America, including aligning operations and improving upon key performance indicators (KPIs) at scale.
* Measure Success: Manage processes, cadence, rhythm, throughput, and capacity standards of off-site locations. Quantify and communicate the business value created through distribution and fulfillment operations, including measurable impact on cost, cycle time, and carbon emissions.
* Drive Continuous Improvement: Identify and act on opportunities to further develop logistics operations. Evaluate and drive improvement across third-party or contracted logistics providers, assessing the impact of changes and systems enhancements to minimize risks while optimizing performance.
* Benchmarking: Conduct competitive analysis on integrated logistics with benchmarks for the industry. Independently seek out market insights and best practices. Use these insights to drive innovation and continuous improvement.
* Vendor Management: Lead third-party carrier and warehouse management processes, such as selection, qualification, performance evaluation, and risk assessment. Set operational standards, define best practices, and ensure compliance.
* Strategic Collaboration: Lead long-term strategic alignment with a wide range of internal and external stakeholders. Develop network design flow and models, leveraging expertise with network optimization, modeling, and simulation tools. Establish continuity plans for strategic and operational success.
Qualifications
* Experience managing operational logistics, inclusive of domestic transportation, international transportation/customs compliance, and warehouse operations within Europe, Middle East, and Africa.
* Experience managing third-party vendors for transportation and warehousing services.
* Bachelor's Degree in Business, Supply Chain Management, Engineering, Statistics, or related field AND experience in procurement, supply chain, logistics, operations-related roles, or engineering OR equivalent experience.
* Experience setting up and managing industry standard transportation management systems (TMS).
Preferred Qualifications
* Experience in Cloud Computing Infrastructure/High Tech logistics and distribution.
* Master's Degree in Business, Supply Chain Management, Engineering, Statistics, or related field AND experience in procurement, supply chain, logistics, or operations-related roles OR Bachelor's Degree in Business, Supply Chain Management, Engineering, Statistics, or related field AND experience in procurement, supply chain, logistics, or operations-related roles OR equivalent experience.
* Experience setting up and managing industry standard warehouse management systems (WMS).
Background Check Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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