Join to apply for the Veterinary Receptionist role at IVC Evidensia.
Location: Ark Vetcare, Kilmacud, Dublin, Ireland.
Position Type: Full-time, Permanent.
Start Date: October 2025.
Salary: €14.15 per hour.
Working Hours: 40 hours per week (Monday to Saturday). Flexible shifts available. Weekends: 1 in 2 Saturday shifts (8am‑2pm) with a day off during the week in lieu. No Sundays, bank holidays, or out‑of‑hours work.
The Role
We are seeking a friendly, confident, and organized receptionist to join our dynamic and experienced team. This client‑facing role requires exceptional communication and multitasking skills and focuses on front‑of‑house support and ensuring smooth day‑to‑day operations at our small animal practice.
Key Responsibilities
* Greeting clients and managing appointments using our tailored booking system (Merlin).
* Answering phone calls and responding to client queries professionally and efficiently.
* Handling payments, processing transactions, and managing end‑of‑day cash procedures.
* Managing stock levels and assisting with deliveries, including light lifting.
* Maintaining cleanliness and high standards throughout the practice.
* Supporting the wider team with general administrative duties.
* Building product knowledge to assist clients with queries.
About Us
Ark Vetcare, Kilmacud is a busy, community‑centered small animal veterinary hospital located in Dublin. Our modern facilities cater to emergencies and general care, and we pride ourselves on high‑quality service and a collaborative, friendly environment.
About You
We are looking for a trustworthy and proactive individual who thrives in a busy, client‑focused setting. The successful applicant should have:
* Previous receptionist or front‑of‑house experience in a customer service environment.
* Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry.
* Experience with cash handling and confidence discussing payments with clients.
* Excellent communication and interpersonal skills.
* High standards of cleanliness and organization.
* Team orientation and willingness to support others as needed.
* Passion for animal welfare.
What We Offer (Benefits)
* Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave.
* Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), Company Programmes (LGBTQ+, Wellbeing).
* Career Development: Career Progression, Leadership Academy, Annual Pay Reviews.
* Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees.
Apply
If you're passionate about animal welfare and enjoy helping both pets and their owners, we’d love to welcome you to the Ark Vetcare team. Apply now and take the next step in your veterinary reception career – one paw at a time.
We welcome applications from all backgrounds. As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we actively encourage applications from diverse groups. Please let us know if any reasonable adjustments are required during the recruitment process.
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