About Us
We're a global organisation that delivers care, aided by technology to help millions of people live healthier lives.
Our work directly improves health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
We have a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
You'll be part of a team making an impact on the communities we serve as you help us advance health equity on a global scale.
About The Role:
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways.
We're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work.
We'll provide the investment, support, and resources to advance your career.
You'll provide the talent, ambition, and drive.
Key Responsibilities:
1. Manage the continuous improvement of processes and tools - drive culture of innovation and collaboration, with a specific focus on improving the Actuarial Hub
2. Lead process design and project implementation teams in process improvement activities
3. Develop appropriate measurement approaches/metrics to evaluate the effectiveness of recommended solutions/process changes
4. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
5. Communicate potential impacts and risks associated with implementing proposed solutions to business partners and relevant stakeholders
6. Collaborate with stakeholders (e.g., senior leadership; end users) to gain support and buy-in for proposed business process solutions
7. Develop relevant policies, procedures, and/or work tools to support adoption of new or updated business processes
8. Report to relevant stakeholders (e.g. business sponsors; constituents) on benefits, challenges, and progress of solution implementation (e.g. risks and opportunities)
9. Provide ongoing support to ensure proper implementation and adoption of the solution (e.g. post-deployment support, definition/monitoring of control plans)
10. Maintain a robust roadmap and backlog in Rally for future iterations/innovations
11. As process improvements are made, ensure input and alignment across all teams through clear communication
12. Utilize stakeholder (e.g., senior leadership; end user) feedback and/or process performance information to identify potential continuous improvement opportunities
13. Ensure that project requirements are clearly and comprehensively documented, understood and support traceability
14. Create professional and informative presentation material for leadership updates
15. Serve as a dependable and reliable resource to others