Company Description
Snap is Ireland's leading print brand, recognized as Franchise of the Year 2024. With centers in Cork, Dublin, Limerick, Galway, Athlone and Castlebar, Snap offers a range of services beyond print, including design, signage, branded merchandise, and websites. From concept to completion, across any medium, Snap ensures comprehensive solutions to meet all client needs.
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Cork. The Customer Service Representative will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
Qualifications
* Customer Service, Customer Support, and Customer Satisfaction skills
* Experience in enhancing Customer Experience and working as a Customer Service Representative
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and handle multiple tasks effectively
* Problem-solving skills and a customer-focused attitude
* Previous experience in a similar role is a plus
* High school diploma or equivalent; additional qualifications in customer service or a related field are beneficial