Job Title: Risk and Quality Coordinator
Job Summary:
The Role of the Quality, Safety and Risk Co-ordinator is to oversee the quality framework by identifying, assessing, and managing potential risks, incidents, reportable circumstances and complaints associated with patient care, operational processes, and regulatory compliance.
Key Responsibilities:
* Monitor, collate, report and trend incidents, complaints and reportable circumstances (occurrences)
* Present a consolidated view to the team on a weekly/monthly or quarterly basis as required
* Ensure incidents, complaints and occurrences are managed as per policy and report compliance rates to the management team
* Support with policy design and implementation
* Ensure procedures align to Health & Wellbeing policy, propose changes to working practices because of new guidelines or legislation
About You:
To be successful in this role you will need:
* A relevant clinical qualification and background such as Nursing, Physiotherapy etc with a minimum of 5 years post-graduation experience
* Proven experience in quality improvement, healthcare risk management & patient quality and safety, (minimum 12 months)
* Strong knowledge of healthcare regulations, standards, and best practices
* Excellent analytical and problem-solving skills
* Excellent written and oral communication skills
* Proficiency in using various software tools for planning, documentation and reporting
* Good team working capability
Benefits:
* Excellent company pension
* Health insurance
* Death in service benefit
* Hybrid working environment
* Income protection