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Kinia is a non-profit social enterprise focused on education. We want to make sure future-focused skills and learning opportunities are available for all children and young people. We believe that we can make that vision a reality by working together. Find out more about us: https://kinia.ie/
Role Overview
We are expanding and looking for a highly motivated and experienced IT Lead to manage and optimise our systems. This ro le ensures th e smooth operation, integration, and maintenance of our technology infrastructure, directly supporting Kinia's mission and growth.
Role: Systems Manager
Location: Hybrid (work from home or hub with travel as required)
Contract: Full Time
Responsibilities
Ensure the smooth operation, security, and integration of key systems, including LearnWorlds, Zoho, Salesforce, WordPress, Shopify, ClickUp, and Zapier. The ideal candidate will have strong experience in platform administration, workflow automation, and system optimisation.
System Management & Maintenance:
* Oversee administration and configuration of core business platforms (e.g., LearnWorlds, Zoho CRM, Salesforce, WordPress, Shopify).
* Implement and maintain workflow automations using tools such as Zapier to ensure efficient data flow between systems.
* Manage user access, platform settings, and data integrity across all supported applications.
* Lead the setup, training, and ongoing optimisation of ClickUp for project and task management.
* Ensure all digital systems remain current with updates and security patches.
* Develop and manage system backup protocols and disaster recovery procedures.
System Integration & Communication:
* Ensure seamless communication and integration between all IT systems to optimise workflows, eliminate data silos, and maintain data consistency.
* Identify opportunities for automation and efficiency through strategic system integration and API utilisation.
* Troubleshoot and resolve complex integration issues promptly.
Technical Support & Development:
* Provide advanced technical support for all IT systems, addressing user issues and ensuring system stability and availability.
* Develop and implement custom solutions or integrations.
* Contribute to the design and implementation of new IT initiatives and projects, from concept to deployment.
* Research and recommend new technologies and tools to improve efficiency, security, and effectiveness across the organisation.
IT Security & Data Governance:
* Develop and enforce IT security policies and incident response protocols.
* Identify and mitigate security vulnerabilities across systems.
* Ensure compliance with data protection regulations and standards.
* Conduct regular security audits and risk assessments.
Requirements
* Third-level qualification in Information Technology, Computer Science, or a related field.
* 3+ years of experience in IT system administration and management, with a strong focus on the platforms listed above.
* Proven ability to manage and maintain IT ecosystems across multiple systems and platforms.
* Demonstrable experience with system integration and ensuring interoperability between diverse platforms.
* Proficient in software development with strong coding skills and the ability to work across multiple languages and frameworks, including Java.
* Excellent problem-solving skills and a proactive approach to IT challenges.
* Excellent spoken and written English.
* Ability to communicate complicated technical information clearly and concisely to general users and ‘non-IT’ colleagues.
* Experience in a non-profit or education sector environment.
* Familiarity with agile methodologies for IT project management.
* Certifications related to any of the specified IT systems (e.g., Salesforce Administrator, Zoho Certified Consultant).
* Ability to read and write through Irish.
* Highly self-motivated and capable of working independently in a hybrid/remote environment.
* Detail-oriented with a strong commitment to accuracy and system integrity.
* Proactive and innovative in identifying and implementing IT solutions.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
Additional Information
Contract and Probation period:
* This is a full-time permanent position subject to funding.
Salary Range
* ca €40,000 (depending on experience)
Other Benefits
* Pension Scheme 5% employer contribution
* Hybrid-Friendly Workplace
* Annual Leave (23 days' annual leave, plus 2 company days)
* EAP (Employee Assistance Programme)
Opportunities for advancement, learning and development.
Kinia aims to support all staff in their learning, development and career advancement and provides time and resources for professional development.
Selection Process
The selection process may include:
* screening of applications;
* shortlisting of candidates and a preliminary interview;
* a second final interview.
We endeavour to respond to all applicants within four weeks.
If you have a disability or need reasonable accommodations made during the selection process, we strongly encourage you to share this with us so that we can ensure you get the support you need.
How to apply
Click here to apply. Applications will only be accepted through this link
Deadline: 1st August, 17:00 Irish Time
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Education Administration Programs
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