About Us
We are a family-run business, established in 1995, with a strong team spirit and excellent staff retention. We originally specialised in fireplaces, but quickly expanded to kitchen worktop and stoves, with a customer base throughout the island of Ireland.
The Role
We're looking for a proactive, personable, and highly organised individual to join our team as a Customer Service & Sales Coordinator. This role suits someone who enjoys engaging with customers online and in our showroom, supporting sales, handling scheduling, and assisting with social media.
You'll be the first point of contact for customers, guiding them through our products and providing support with whatever their requirements are. You'll also help with day-to-day admin to keep operations and schedules running smoothly. For the right candidate, there will be opportunities to contribute to our social media content and posts.
We welcome applicants with both limited and extensive experience — salary and responsibilities will be tailored to the individual.
What You'll Do
* Provide friendly, professional customer service via phone, email, messaging, and face-to-face in the showroom
* When required, welcome customers into the showroom, offer product/service information and support customers in making purchase decisions
* Help prepare quotes, maintain customer records, and assist with sales follow-ups
* Manage basic scheduling, bookings and coordination with internal team members
* Help with general administrative and organisational tasks
* Contribute to a smooth and efficient daily workflow for the team
* Assist with social media content, including posting updates and replying to messages
What We're Looking For
* Strong communication and interpersonal skills
* Confident engaging with customers face-to-face in a showroom environment
* Good organisational and multitasking abilities
* Ability to work on your own initiative
* Good computer and office software skills.
* Basic familiarity with social media platforms
* Creative input is a bonus
* Experience in customer service, retail/showroom sales, admin, or social media (preferred but not essential)
What We Offer
* Friendly, supportive team environment
* In house training and support provided
* Opportunities for career growth within the company
* Stable, long-term role with room to grow
* Competitive salary
Salary will be a competitive rate depending on experience
How to Apply
Send your CV and a brief cover letter explaining why you'd be a great fit to:
Or alternatively please submit your CV and a brief cover note via Indeed.
Job Types: Full-time, Permanent
Pay: €27,000.00-€42,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
* Sick pay
Ability to commute/relocate:
* Monaghan, County Monaghan: reliably commute or plan to relocate before starting work (required)
Experience:
* Sales coordinator: 1 year (preferred)
Language:
* English (required)
Licence/Certification:
* Drivers License (preferred)
Work authorisation:
* Ireland (required)
Work Location: In person