Our MissionAs the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.(*Comscore, Total Visits, March 2025)Day to DayAs a Client Service Specialist in our Scaled Business Success (SBS) team, you'll support all clients in our small business segment at different points in their life cycle with Indeed. You'll assist clients via phone, chat, and email to help them resolve any issues they may have with their accounts or to educate them on how to maximize their accounts effectively to achieve their hiring goals. You will have the opportunity to work with Indeed's product suite and partner with internal teams to help deliver an outstanding experience on each and every interaction.ResponsibilitiesHave a consultative approach to assess the client's pain points and suggest a solution approach to "WOW" them.Become a go-to person for Indeed products across our ever-growing suite of products. Educate our clients so that they get the most value from Indeed.Be motivated to achieve Client-centric KPIs such as CSAT and Conversion.Working in a team-centred environment where continuous learning and experimentation is your day-to-dayPartner with our Product, Operations, Search Quality, and Aggregation teams to troubleshoot problems and propose solutions.Skills/Competencies1+ years experience in customer service or business-to-business client supportFluency in DutchProven experience in online advertising, search engine marketing (SEM), pay-per-click (PPC) advertising, recruitment advertising, or staffing agencies preferredLearn and exhibit tech savviness; your curiosity and passion mean that you can get up to speed and have an impact from day one.Passionate about helping customers find a resolution to their problemsWilling to work well under pressure, multi-task, and prioritize responsibilitiesFlexible to work in a changing environment and seek feedback to incorporate it into your work styleMotivated to handle a high volume of inbound volume each day influencing positive client outcomesSalary Range TransparencyDublin 38, ,000 EUR per yearSalary Range DisclaimerThe base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.Benefits - Health, Work/Life Harmony, & WellbeingWe care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners. Select your country and learn more about our employee benefits, program, & perks at Equal Opportunities and Accommodations StatementIndeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Accommodations at If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.Indeed's Employee Recruiting Privacy PolicyLike other employers Indeed uses our own technologies to help us find and attract top talent from waround the world. In addition to our site's user and privacy policy found at, we also want to make you aware of our recruitment specific privacy policy found at INDCSOfficeReference ID: 46368