Overview
About the Role
Quest Software is seeking a
Technical Program Manager (TPM)
to lead the delivery of cutting-edge AI initiatives within our Center for Advanced AI Architecture. This high-impact role blends program management expertise with a strong understanding of AI technologies to drive complex, cross-functional efforts that enhance our products and deliver measurable outcomes.
As a TPM, you will be at the heart of innovation—coordinating across multiple teams, ensuring strategic alignment, and maintaining execution momentum. You'll dive deep into project details while keeping a clear view of the broader vision, enabling smooth delivery across squads and platforms.
Responsibilities
Key Responsibilities
* Program Execution & Tracking
* Maintain visibility into project status, risks, and dependencies across squads.
* Ensure timely delivery by managing cross-team communication and coordination.
* Planning & Process Facilitation
* Lead planning rituals such as project prioritization and maintenance/product team planning.
* Drive process improvements to keep teams organized and unblocked.
* Cross-Platform Project Management
* Own timelines for large, multi-team initiatives.
* Track risks and dependencies to prevent delivery slippage.
* Maintain project documentation, timelines, and progress boards.
* Ensure accountability for delivery milestones.
* Facilitate communication across Product Managers, Engineering, and Leadership.
* Translate technical complexity into clear, actionable plans.
* B udgeting & Financial Oversight
* Collaborate with finance and leadership to define program budgets and resource allocations.
* Monitor expenditures and optimize costs across initiatives.
* Ensure financial accountability and provide regular budget status updates to stakeholders.
* KPI & Metrics Management
* Define and track key performance indicators (KPIs) to measure program success.
* Use data-driven insights to inform decision-making and continuous improvement.
* Report progress and outcomes to leadership using dashboards and structured updates.
Qualifications
Required Technical Skills
* Strong understanding of AI/ML technologies, architectures, and workflows.
* Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps practices.
* Experience with software development lifecycle (SDLC) and agile methodologies.
* Proficiency in tools such as:
* Jira, Confluence, GitHub
* Project tracking tools
* Documentation and collaboration platforms (e.g., Notion, Miro)
* Ability to read and understand technical documentation
Other Skills & Competencies
* 8 + years in a Technical Program Manager, Delivery Manager, or Product Operations role.
* Excellent technical fluency — able to collaborate with engineers and translate complexity into clarity.
* Strong written and verbal communication skills .
* Exceptional organizational and systems thinking.
* Comfortable driving process in environments with or without formal agile or scrum structures.
* Experience in financial planning and budget management for technical programs.
* Ability to forecast resource needs and manage program budgets effectively.
* Ability to shift between tactical execution and strategic planning.
* Strong problem-solving and risk management capabilities.
* Located in the Cork, Ireland area.