We are looking for a proactive, communicative and tech-savvy administrator to join a high-performing team. This is a great opportunity to work from home with a growing company.What you'll doThe role will involve the following:• Receive customer calls into the business• Manage customer repair queries and issues through to successful conclusion• Deal with customer complaints through to successful conclusion, escalating when necessary• Respond to customer queries through various methods including phone and email• Management of own daily workload received from Customer Services Team LeaderIn order to be considered for this role you need to have the following skills:• Communication - verbal and written• Attention to detail• Ability to make decisions and use own initiative• Strong attention to detail• Organisational skills• Problem solving• Time ManagementThey are looking at offering a salary of 35,000 euros and the work hours are Monday to Friday 9am to 5pm.