GET TO KNOW US A Trinny London Artist is the true heart of where everything happens.
You'll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare.
You'll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people.
You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you're talking to KNOW THE ROLE Are you ready to rethink your routine?
Our Beauty Department in our Brown Thomas Dundrum store is currently looking for a Business Manager to join their team on a Full Time (40 hr) basis.
This role will report into the Regional Manager and be responsible for the day to day running of our counter.
Responsibilities Include: Lead your team from the front by: Achieving your own targets Improving your product knowledge and remaining up to date with beauty trends Conducting appointments and elevating your artistry Always demonstrating a customer-centric approach Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your business Complete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system, Tamigo Oversee the execution of inventory checks, stock counts and visual merchandising Accurately follow health and safety procedures Utilise retail management and team meetings to feedback on you counter's performance Ensure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessary Motivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resources Conduct weekly 121s and monthly reviews, championing your team's ambitions to progress Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessary KNOW WHAT WE'RE LOOKING FOR Experience leading a team, ideally within the luxury sector Passionate for makeup and skincare Proven experience leading a team to success within the retail industry Adaptable and confident with an ever-changing environment Positive and can-do attitude Strong communication and mathematical skills Comfortable working towards and exceeding KPIs Punctual and organised KNOW HOW WE WORK Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience.
That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
We love to hear from anybody interested in Trinny London
Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge.